• 1) Information We Store

    • 1.1) Account Information

      When you register for an account with OzEzyWeb, we will ask you for contact and payment information which will be stored securely to assist us to contact you and process your payments.
    • 1.2) Contact Information

      will include your name, address, email address and phone number. This may also include your nominated authorised persons that you give access to your account
    • 1.3) Payment Information

      may include your credit card number or any other form of payment information you supply.
    • 1.4) Additional Information

      During regular use of our services and our website. We will collect statistics related to the usage of your service which will help us and you understand the performance of your service. We may also use this information to help us better our services offered to you
  • 2) What We Do With Your Information

    • 2.1) Contact You

      The contact information provided allows us to communicate with for the following reasons.

      Send you invoices
      Notice of service disruptions
      Service upgrades
      New features available
      Any other communication related to your service
    • 2.2) Sharing with other companies

      We may share your information with other companies when you order particular services such as Domain Names and SSL Certificates.
      On application, your name, address, email and IP address will be shared with a fraud checking service. This service does not keep your information.
    • 2.3) As required by law

      We will disclose customer information to relevant legal authorities in Australia when instructed to do so under Australian Law. We will also provide this information to the relevant legal authority if it is necessary to bring legal action against persons causing harm or interfering with the rights or property of OzEzyWeb, our customers, or others
    • 2.4) We do not rent or sell your information to any other party, period!

  • 3) Cookies

    • 3.1) Tracking and storage

      Cookies are pieces of information generated by a Web server and stored on a user’s computer. OzEzyWeb does not use cookies to track or collect information specific to the web activities of our customers. We exclusively uses cookies to authenticate users accessing the various Control Panels used for accessing our services and to securely store login data. We use a session cookie, which allows the cookie to remain active only while your browser is open. After the browser is closed, the cookie expires.
  • 4) Domain WHOIS Information

    • 4.1) What is collected

      when registering a domain name, the controlling registry responsible for the chosen domain extension will collect contact information through our system to add to the Whois database. This information is used to assist in determining and protecting the authorised owner of the registered domain and to help avoid the domain being hijacked by another party.
    • 4.2) Public availability of whois information

      The default nature of whois information attached to a domain registration is that it is publicly available by performing a whois search on the internet
    • 4.3) Storage and Updating of Whois Information

      The whois information delivered when performing a search on the internet is not stored in OzEzyWeb's systems. However, the information is updated from within the OzEzyWeb billing system through API connections to the registry. NOTE: Care should be taken when updating this information as false or fake information can result in your domain name being hijacked and OzEzyWeb accepts no liability in the occurrence of such an event.
  • 5) Removal Of Information

    • 5.1) Removal of personal information

      You may request removal of any of your personal information providing that you do not have a current active service with OzEzyWeb
    • 5.2) Removal of credit card

      You may at your choosing, choose not have your credit card stored in OzEzyWeb's billing systems. You may alter this in your account or contact us to have it removed